a. We support small international parcels, such as cloud express, economic express, etc., which usually take 12-16 working days to arrive in North America and Europe.

b. We also support express delivery services such as UPS, FEDEX, DHL, etc., which usually take 5-12 working days to arrive in North America and Europe. Supported logistics varies by country. You can search at https://dropshipping.nihaojewelry.com/shipping link, and then select a country or region to view the specific logistics and transportation time.

We will actively contact logistics service providers to help deal with the problem, but when the problem does exist, we will provide the option of refund or re-shipment.

We provide complete returns and exchange services. If the customer requests a return, you can submit a return request on the platform and we will provide the return address. After confirming that the returned product is received, we will handle the refund or exchange according to the circumstances. For product quality issues, we bear the relevant freight costs.

We understand and support your ideas very well, and we do the same. We will assign an exclusive assistant to assist you in handling any system problems. In theory, except for the payment you have to do in person, all other system operations can be handed over to your assistant.

We will not leave any nihao logo on the packaging and products. In addition, if you need to add customized card information to the package, you can also contact your agent to communicate the logo style. We will ship it with the order.

Yes, we support personalized customization services throughout the process. Providing you with one-stop solutions from creativity to implementation, whether you need to package customization, custom gifts, cultural and creative peripherals, corporate promotional materials, or personalized decorations, clothing, luggage, etc. You can easily achieve it through the following methods.

a. Upload requirements: Upload your design drawings, reference drawings, or text descriptions directly on the website. Supports JPG, PNG, AI, and other formats.

b. Exclusive communication: Professional design team 1-to-1 docking to confirm details, size, material, craftsmanship, quantity, etc.

c. Production and delivery: The finished products can be stored as stock in Nihao warehouse or shipped according to the order address.

d. Note: Customized packaging will be shipped with the order.

Our delivery platform covers 10 core categories and more than 50 subcategories, focusing on the fields of fashion, life and creativity, and adapts to the needs of multiple scenarios such as e-commerce retail, cross-border distribution, and boutique stores. The following are the core category categories:

a. Fashion Jewelry Core Advantageous Categories

• Jewelry (Stainless Steel, Titanium Steel, Necklaces, Bracelets, Earrings, Rings, such as geometric style flower elements, punk retro design, couple suits, zodiac theme jewelry, holiday limited edition such as valentine's day heart pendant, christmas series)
• Men Area Personalized Rings Titanium Steel Bracelets Trendy Necklaces Supports Bulk Purchase
• Childrens Jewelry Safety Material Earrings Cartoon Pendants
• ......

b. Trendy Clothing Covered By All Ages

• Childrens Clothing Spanish Court Style Sweater High Waisted Strap Skirt Thin Spring And Summer Socks Mainly Girls Aged 4-12
• Women Clothing Lolita Style Lace Stockings JK Uniform Accessories Casual Shorts Commuter Shirt
• Men Clothing Basic T-Shirts Functional Accessories Continue To Be Launched
• ......

c. Good Things For Home Life

• Pet Supplies Solid Wood Hanging Pet Bowl Waterproof Cat Food Bowl
• Home Textiles Three Piece Coral Velvet Absorbent Bath Towel Set Chenille Non-slip Carpet Heart Geometric Pattern
• Storage Tools Waterproof Leak Repair Tape Creative Clock Backpack Both Decorative And Practical Functions
• ......

d. Beauty And Creative Gifts

• Beauty And Personal Care Dry And Wet Powder Men Five In One Shampoo Beard Dyeing Products
• ......